These General Terms & Conditions (the “Conditions”) govern all transport and logistics services (“Services”) provided by Courifly S.r.l. (“Courifly”) to its customers (“Shipper”). They supersede any prior agreements and may only be modified in writing, signed by both parties.
Carrier: the independent contractor performing the Services.
Dispatch: a single shipment from one loading point to one unloading point.
Order Confirmation: written or electronic acceptance by Courifly of the Shipper’s order.
CMR Convention, Montreal, Hague-Visby, CIM: international carriage conventions applicable depending on mode.
Courifly arranges and manages air, sea, road, rail, customs clearance, insurance, and related handling for any goods, domestically or internationally, for an agreed fee.
Shipper submits a request via Courifly’s portal or email.
Courifly issues a quote.
Order Confirmation is binding once Shipper accepts the quote.
Pricing: based on weight, volume, route, and special requirements; exclude duties, taxes, surcharges.
Payment Terms: net 30 days from invoice date.
Late Payment: interest at ECB rate + 10 pp, €40 recovery fee, and 15% fixed compensation.
Courifly maintains liability insurance. Upon Shipper’s written request and additional premium, Courifly arranges ad valorem cover (“all risks” minus war/strike) at Shipper’s cost.
Delivery times are indicative. Shipper must provide accurate instructions and correct shipping documents in due time. Courifly is not required to inspect Shipper’s paperwork.
Packaging & Labelling: goods must be properly packed, labelled, and safe to handle. Shipper liable for defects.
Declarations: Shipper must disclose special, dangerous, or high-value goods; bear all consequences for omissions.
Recipient Reservations: in case of damage/delay, recipient must record reservations per CMR.
Customs Formalities: Shipper guarantees correct customs instructions and bears related costs.
Parties may integrate electronic ordering/invoicing systems. Courifly processes data only as instructed and is not liable for missing or incorrect digital information.
Courifly’s liability is limited to the applicable international convention:
Road: CMR Convention
Rail: CIM Rules
Air: Montreal Convention
Sea: Hague-Visby Rules
For mixed or unspecified damage, CMR applies.
Courifly may subcontract any part of the Services, remaining fully liable for subcontractors’ compliance with these Conditions.
For tankers, temperature-controlled, oversized, hazardous, live animals, or other specialized transport, Shipper must specify requirements in writing; additional fees apply.
Courifly has a possessory lien on all goods and documents until all claims (invoices, interest, costs) are fully paid. No set-off is permitted without written agreement.
All claims must be brought within one year from delivery (or from invoice adjustment for duties/taxes).
Ongoing contracts may be terminated by either party with notice:
≤ 6 months’ business: 1 month’s notice
Each party shall keep confidential all non-public information learned and may not use the other’s name or logo in marketing without prior written consent.
Neither party is liable for delays or failures due to events beyond reasonable control (e.g., natural disasters, strikes, war, epidemics). Obligations are suspended for the duration of the event.
Courifly processes personal data on behalf of Shipper in compliance with GDPR. Technical and organizational measures are in place to protect data (see our Privacy Policy). Shipper remains Data Controller; Courifly acts as Data Processor.
These Conditions are governed by Italian law. Disputes shall be submitted to the Court of Lucca (Italy) with exclusive jurisdiction.
Neither party may assign rights or obligations without the other’s prior written consent. No agency or partnership is created by these Conditions.
If any provision is held invalid, the remainder stays in force; the invalid clause is reformed to reflect the original intent.
All communications must be in writing (English or Italian) and sent to the addresses on the Order Confirmation.
Courifly S.r.l.
Viale Europa 48, 55013 Capannori (LU), Italy
VAT: IT02731750465
Email: ops@courifly.com
Website: www.courifly.com
Courifly S.r.l. reserves the right to amend these Conditions; changes become effective upon publication on www.courifly.com.
We are prepared to manage your transportation needs with Premium care.
Our time-sensitive services begin with you: challenge us by sending your transport request today. Within just 15 minutes, you will receive a no-obligation quote for your express shipment.
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